"I believe in recruitment and outreach is a common task for all in the department. We are all out and about daily in our respective communities and have opportunies to spread the word about PCS in our daily activities outside of work. I think adult learners take particularly well to friends/family members or acquaintances peaking their interest for professional & personal development."

Contact Info

Karolynn Sheppard, Headshot
  • Master of Science, Industrial/Organizational Psychology, Springfield College, Springfield, Mass., 2016.
  • Bachelor of Science, Business Administration, Mercy College, Dobbs Ferry, N.Y., 2006.

Karolynn has over 12 years in academia working in and with the registrar's, financial aid and business offices. She is customer service driven and works to provide service excellence to all students. Also, a business owner and motivational speaker, Karolynn uses her expertise and experience to inspire and motivate adult students to embrace their journey and strive for leadership and personal and professional development.

Community Service and Volunteer Work

  • Young Professional Society Board Member
  • HCS Head Start Board Member
  • Ambassodor for the Women's Fund of Western Mass & the Leadership Institute for Political and Public Impact.

Selected Works

Selected Works