Frequently Asked Questions

What is Zoom?

Zoom is a service that enables you to conduct live online class presentations, conferences, and meetings.

What Can Zoom Do?

Allows you to share your audio, video, and screen with people from around the world.

For what types of meetings can Zoom be used?

You can use Zoom for webinars, classes, training workshops, group collaborations, work meetings.

Is there a cost for using Zoom / Who can use Zoom?

There is no cost to use Zoom at the Springfield College. All current College faculty, staff, and students can use Zoom to host meetings.  There are a limited number of pro accounts available.  Contact the TSC for more information about pro accounts.

Can I access Zoom through BrightSpace?

Login to BrightSpace Learn, select the course where you want to create an Online Zoom Meeting Room, click Tools and scroll down and click on Zoom Conferencing. From there you can create a 1-Click Online Meeting or choose from custom options. If you have additional questions, please contact Leslie Rotondo at

How can I test a Zoom meeting?

Once you have logged into Zoom, you can go to to join a test meeting where an automated system will test your setup for you.