|Books and DVDs||28 days / 2 renewals||28 days / 2 renewals||28 days / 2 renewals||28 days / 2 renewals|
|Books from Other Libraries||2-4 weeks (incl. shipping)||2-4 weeks (incl. shipping)||2-4 weeks (incl. shipping)||N/A|
|Faculty Reserve Items**||1, 3, or 7 days; or 3-hour in-library use only||1, 3, or 7 days; or 3-hour in-library use only||1, 3, or 7 days; or 3-hour in-library use only||N/A|
*Note: Guest patrons may only check out two videos and/or DVDs at one time.
**Note: Students, faculty, and staff may only check out two reserve items at one time to ensure equitable access to course materials.
Springfield College students, faculty, and staff have borrowing privileges. An SC ID is required to check out items.
Alumni and guests can register for borrowing privileges at the library Information Desk. More information about eligible guest borrowers can be found on our guest access page. Alumni and guests may only check out material physically located at the library.
Springfield College students, faculty, and staff may renew SC-owned items online, via Ask the Library, by phone, or in person. Overdue items may not be renewed online.
Guests and alumni may renew items by phone or in person.
Items that have been placed on hold by another patron and reserve items may not be renewed and must be returned to the library.
If you find an item you want in library search, and the library owns it, we can hold it for you. You will be notified by email when the item is available for pick-up. Once notified that the item is available, the item will be held for you for 7 days.
To place a hold:
- Students, faculty, and staff at the Springfield campus can click the Place Hold button in library search to sign in and request the hold.
- Students, faculty, and staff at the regional and online campuses can click the Request Item button in library search and the items will be delivered to them.
- Guests and alumni registered for borrowing privileges may place holds by phone or in person.
When taking out an item, the initial borrowing period is 28 days. After the item has passed this borrowing period, the item will be considered overdue.
If borrowers do not renew or return the item after within 28 days of this period, they will be blocked and charged for the item if possible.
For example, if an item is borrowed on March 1st, it is expected to be returned by March 29th. If they do not renew or return the item by April 26th, 28 days after March 29th, they will be blocked and charged for the item.
If borrowed items are kept over one borrowing period past their due dates, the borrower's account will be blocked. For example, a DVD due on July 1st that is kept past July 29th, will trigger a blocked account.
Blocked accounts may not check out or renew items, submit requests for items, or place holds on items. They may check out library-only reserve items.
Blocks may be removed by returning billed, undamaged items within 28 days of billing, OR by paying the replacement charges.
Items are billed for when they are kept one borrowing period past their due dates. For example, a DVD due on July 1st that is kept past July 29th, will trigger a blocked account.
Billing charges will reflect the actual cost for replacing the item(s) whenever possible. If the actual cost cannot be determined, items will be billed at the following default rates:
- Theses, dissertations, out of print books, etc. – $50.00
- Older videos/DVDs and other multimedia – $100.00
- Interlibrary Loan items from other schools – $100.00
Refund for replacement charges on billed library-owned items will be given for a period of 28 days after billing if the item(s) is returned undamaged.
Refund for replacement charges on items from other libraries will be given at the discretion of the lending library for a period of 60 days after billing.
Charges may be waived for Springfield College students if:
- They borrowed library-owned materials on behalf of a faculty member using their own student account. Faculty member must return Lost item(s) and email us at email@example.com to request replacement charges be waived on student’s behalf.
- They lost library materials due to theft of item(s), book bag, vehicle. etc. Student must have filed a report with college, municipal, or state police. A copy of the police report is required to obtain a credit waiver.
Refunds for replacement charges on library-owned items will be given for a period of 28 days after the first initial billing. So if a borrower were billed on October 1st, their last day to return the item would be October 29th.
After then, the item is considered lost and unreliable for a reimbursement.
Items must be returned undamaged.
Faculty may request an extended borrowing period when they check a video out. Any extension is at the discretion of Library staff.
Faculty may request an advance booking on any video to reserve it for a particular class time. Faculty must submit their request 10 days before the video is needed.
Springfield Campus Faculty: Contact firstname.lastname@example.org. Videos will be held at the Library's Information Desk.
Regional and Online Campus Faculty: Contact email@example.com. Videos will be shipped to your campus before the requested date.
Notes on Advance Booking:
- First Come/First Served: Multiple faculty members wishing to borrow the same video will have their requests processed in the order in which their requests have been received by the Public Services staff.
- Privacy: Confidentiality is maintained, even if the faculty members are from the same department or the student is in the faculty member's class. Public Services staff shall act as intermediary between the borrower and the requester.
- Recalls: The recall of a video will be initiated only after the current borrower has completed their full 7-day borrowing period, or if the video is overdue. Public Services staff shall act as intermediary between the borrower and the requester in negotiating the return of the requested item.