We are committed to providing excellent resources and continuing support during this time. Tell us how we can help you: Ask the Library!

Updated November 11, 2020

Hours & Access

The first and second floors of the Learning Commons are available as 24-hour study spaces. Your Springfield College ID card is required to enter the Learning Commons, and the building remains closed to visitors. You must be masked and maintain safe social distance at all times.

The third and fourth floors of the Learning Commons, including study rooms, are no longer available for the remainder of the Fall 2020 semester.

The Information Desk is not being staffed at this time, but Library Services’ online chat help is available daily.

Online Chat Hours:

  • Sunday–Thursday: 8 a.m. to 8 p.m.
  • Friday & Saturday: 8 a.m. to 6 p.m.

Library Services staff will be offline during Thanksgiving Break from Saturday, November 21st to Sunday, November 29th. The Learning Commons’ 24-hour study space will remain available. Please see the Library Hours page for details.


Virtual Library Services

Connect with us online! Library Services staff are available for online chat help seven days a week. You can email the library any time at ask@springfield.libanswers.com.

Online Chat Hours:

  • Sunday–Thursday: 8 a.m. to 8 p.m.
  • Friday & Saturday: 8 a.m. to 6 p.m.

Librarians and library staff will be working remotely for the remainder of the Fall 2020 semester. Please contact individual library staff members via email; see the Library Staff Directory for contact information.

Research HelpRequest a virtual appointment with a reference librarian. Librarians are available to meet on Zoom, Google Hangouts, or by phone. 

Online Resources:  Library Services provides access to a wide variety of online resources, including full-text articles, ebooks, and streaming video. Start with Quick Search to explore library resources, use a specific database from the Full Database List, or find a Research Guide in your subject area.

Follow Library Services on Facebook or Instagram for more news and updates.


Physical Materials

The library’s physical collections, including print books and DVDs, are available for checkout to patrons on campus, in on-campus quarantine, and studying and working remotely. For safety, all physical items will be cleaned with sanitizing wipes between uses. Course reserves are not available at this time.

Requesting items from the library collection:  To request a print book or DVD from the library, please complete this Physical Materials Request Form. If the item is available we will check it out to your library account. On-campus patrons can pick up their library materials from the contactless cart in the entrance of the Learning Commons. For remote patrons, library materials will be shipped via UPS 2nd Day Air with a prepaid UPS return label.

Due dates: Due dates for all currently checked out library materials have been extended through January 31, 2021, and fines will not be billed. Log into My Account to view your checked-out items. Please note: Due dates for Interlibrary Loan books have not been extended. Please contact the Interlibrary Loan staff to request renewal of ILL books.

Returning materials:  On-campus patrons can return books and other library items using the Book Drop located in the entrance of the Learning Commons. Remote patrons should mail items back using the prepaid UPS return label included with your book delivery. If you have taken books home and won’t be returning to campus, please contact the Interlibrary Loan staff at libraryill@springfieldcollege.edu to request a shipping label for your items.


Interlibrary Loan

All Interlibrary Loan services are available, though some services are on a reduced schedule. Requests for articles and book chapters will be delivered electronically to patrons' library accounts. Requests for physical items will be processed on Mondays, Wednesdays, and Fridays. 

On-campus patrons:  When submitting ILL requests, please select “Springfield, MA” as your campus. When your items arrive, they will be available for contactless pickup from the book cart at the entrance of the Learning Commons. You may return items to the Book Drop box in the Learning Commons entrance. If you leave campus with ILL books, please contact libraryill@springfieldcollege.edu to request a UPS shipping label to return the items. 

Remote patrons:  Main campus students, faculty, and staff who are studying remotely should select “Remote” as their campus when submitting an ILL request. ROCE students should select their regional campus or “Online.” Update your mailing address in the ILL request form if necessary. All items will be shipped to you via UPS 2nd Day Air with a prepaid UPS return label.

Please see the Interlibrary Loan page for more information, and contact our ILL staff at libraryill@springfieldcollege.edu with any questions.


Resources for Faculty

Library Services staff are here to support your teaching and remote instruction. Visit our guide to Putting Library Resources Online to find step-by-step instructions for adding library ebooks, streaming video, and articles to Brightspace. Consult our Copyright Guide for information about copyright law and Fair Use.

Library Instruction: Reference librarians are available to provide remote library instruction and information literacy sessions. We can Zoom with your class, record videos, create research guides, and more. Please use our Library Instruction Request Form to schedule a class session, or contact your Liaison Librarian to customize an instruction session for your students.


College Archives

The reading room in the Archives and Special Collections remains closed to researchers at this time. The College Archivist, Jeffrey Monseau, is available to help students and faculty with research and resources. Please contact jmonseau@springfieldcollege.edu directly with any questions.

Over 30,000 items are available in the Springfield College Digital Collections, including digitized photographs, documents, hand-written text and correspondence, yearbooks, student newspapers, and audio and video files from our extensive collections.