Non-Payment Policy

For currently enrolled students, non-enrolled students, students who have been separated, dismissed, suspended, expelled, disciplined, withdrawn and/or have taken a leave of absence, the College will withhold all official transcripts, the awarding of diplomas, and access to registration for future courses from any student whose account is not paid in full. A late charge of $75 will be assessed for each month that a payment is past due. The student and/or the party who is responsible for the payment of the student account shall be jointly liable to the College for all costs of collection and reasonable attorney’s fees incurred. The student is required to make full payment of all accounts prior to the deadline for commencement. A returned payment charge of $35.00 will be charged for each returned check/ACH payment. Non-enrolled students with a balance on their account will be placed in collections.

Once a student registers for classes, he or she is responsible for the tuition and fees incurred. Not attending classes does not constitute withdrawing or dropping a class. Any changes to a student’s course schedule requires submission of a change of Schedule Form

Financial Aid General Information

The financial aid program at Springfield College is designed to assist eligible students with the challenge of meeting their educational expenses. The Office of Financial Aid is responsible for the administration of all student aid programs. Regional and online campus staff are available to assist students with the financial aid process. Aid is awarded on the basis of financial need and federal eligibility and is subject to the relevant federal, state and College policies.

No person at Springfield College shall, on the grounds of age, color, national origin, or race, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance or be so treated on the basis of gender under most educational programs or activities receiving federal assistance.

For Financial Aid deadlines, financial aid forms, and more detailed information, click here or contact the financial aid administrator at your campus.

Add Drop

Students are only permitted to add courses prior to the first class of the course each term. No course can be added after the first class has met. Students may not drop a course after the 15th calendar day of the second month of the term (October 15, February 15, June 15).

To add or drop a course(s), a Change of Schedule Form is used in consultation with the student’s academic advisor. If dropping all classes for a particular term, the student must consult with his/her advisor, complete a Leave of Absence Form, and meet with the campus administrator regarding financial aid and student billing. Contact the campus business office with questions and/or problems. Failure to attend classes does not constitute withdrawing or dropping a class.

Enrollment Status

Financial aid decisions are typically based on full-time enrollment. If a student plans to enroll on a part-time basis or will not attend one or more of the three terms during the academic year, his/her financial aid eligibility may change. No one should make assumptions about eligibility. The student should contact the financial aid administrator at the instructional campus prior to any enrollment changes to determine if there will be an adjustment to the financial aid.

Students who stop attending classes prior to the end of the term have failed to complete the term, even if they have not officially withdrawn. Students who fail to complete a term may lose some or all eligibility for federal aid and Springfield College may be required to return federal aid. This could result in a balance due to the College. 

Satisfactory Academic Progress

Students must make satisfactory academic progress towards a degree to continue receiving financial aid (including loans). Undergraduate students must maintain the required GPA for their grade level. Graduate students must maintain a 3.0 average. All students must pass 75% of total credits attempted. Students who repeat a course will not be eligible for financial assistance for that course.

Refund Policy

Refund Policy

For students who drop, withdraw, or take a leave of absence, please visit our refund policy page for more information regarding our refund policy.

Springfield College meets or exceeds all state requirements for tuition refunds. Students may contact his or her campus for questions regarding requirements for the state in which the campus is located.

Credit Balance Refund Policies

If a student has a credit balance on their account, a refund will be issued within 14 days, unless the student authorizes the College in writing, to hold the credit balance for a future semester. 

We encourage students to set up their eRefund account to receive their refund by direct deposit into the bank account they set up. This is the fastest and most secure way to receive your refund. Refund checks will be mailed to the student’s address on file if no eRefund account is set up.

Leave of Absence

A leave of absence may be granted to a student who has completed graded courses for at least one term. If a student is currently registered for courses, the student must complete the Leave of Absence form as well as a Change of Schedule form. A tuition refund for that term follows the Add/Drop Policy.

A leave of absence may affect the student’s financial aid. The Office of Financial Aid will notify all lenders that the student is not currently enrolled and repayment of all outstanding financial loans may begin.

If after one year a student has not re-enrolled, the student will be withdrawn from the College as of the date he or she terminated academic study. A student whose enrollment has lapsed for more than one year is required to seek re-admittance through the admissions office at the local campus.

Students must settle all accounts prior to re-enrollment.


Students must fill out the complete Withdrawal Form. If a student sends the form by mail, they should send it Return Receipt Requested/Certified Mail to their campus. If a student hand delivers the form, he or she should get a receipt from a regional and online campus staff or faculty member to whom it is delivered.

Students who withdraw during the term may receive partial credit of financial aid awards. The amount of the credit will be determined by the College’s withdrawal policy and federal/state regulations. The amount of the aid for which the student remains eligible will be based on the portion of the term that you completed. Aid for which one is no longer eligible must be returned even if it was already credited to the student’s account and a refund check was issued. This may result in a balance due to the College and/or an overpayment of federal funds.

Refund for Portfolio Fee

Upon registration for the Human Services Portfolio Development course, students are charged a $500 Portfolio Assessment Fee. The portfolio fee is charged for the costs associated with portfolio assessment. If a student does not request credits through the portfolio process, this fee can be refunded. The request for a portfolio fee refund must be made in writing to the course instructor by the last date of the term that the Human Services Portfolio Development course is taken. The instruction will submit the request to the Associate Director for Academic Services for the School. The refund will be credited to the student's account.