Financial Aid
Important Information The Return to Repayment
The repayment pause has ended, this booklet will help you prepare for repayment.
It's time to file your 2024-25 FAFSA!
Need an appointment to speak with a financial aid counselor?
We’re here to help.
The Office of Financial Aid is now using an online appointment scheduling system. To book an appointment please find your counselor and click on the link to book an appointment.
Student Population | Counselor | Link to book an appointment |
Main Campus Students | ||
| Main campus undergraduate students with last names A-Fk, new Main campus Transfer, Veteran, International, and RA students | Cal Brown | https://calendly.com/cbrown-fa |
| Main campus undergraduate students with last names Fl-M, Main Campus undergraduate loan questions | Kinser Cancelmo | https://calendly.com/kcancelm |
| Main campus undergraduate students with last names N-Z, former students returning | Michelle DeRose | https://calendly.com/mderose |
| Main campus graduate students, general inquiries | April Arcouette | https://calendly.com/aarcouette |
Online Students | ||
| Online and Transfer undergraduate students | Lilly Rodriguez | https://calendly.com/lilrod |
For general inquires:
Main Campus Students: (413) 748-3108
Online Students: (413) 748-3112
financialaid@springfield.edu
My Financial Aid: Access your account
Access your My Financial Aid account. Log in credentials are sent to you shortly after your application for admission is received. From My Financial Aid you will be able to do the following:
- Upload required documents
- Accept your offers
- Track your application materials
- Follow links to complete online forms
- Print forms and worksheets
- View scholarship opportunities
- View important messages about your financial aid
- View your loan history and lifetime offers
- Track disbursements to your bill
Financial Aid Confidential Information Waiver
FERPA (Family Educational Rights and Privacy Act) is a federal law protecting the confidentiality of the student’s records. In compliance with FERPA, the Office of Financial Aid must have the student’s written authorization to discuss information from their financial aid file to anyone other than a custodial parent(s) that is designated on the current academic year’s FAFSA. Completing the waiver will allow whomever the student designates to communicate with the Office of Financial Aid. This waiver will remain on file and in effect until graduation, withdrawal from the college or a written statement to change or eliminate designees.
Tuition Insurance
Springfield College has partnered with GradGuard to provide our families with tuition insurance from Allianz Global Assistance featuring special plans and rates not available to the general public.
This coverage expands the scope of our refund policy by ensuring reimbursement for tuition, fees, room and board for covered withdrawals at any time during the semester.
For more information or to opt-in for this tuition insurance, visit GradGuard.com or call 877-794-6603. For claims, please call 888-427-5045. Learn more about Tuition Insurance from GradGuard.
The deadline to apply for this tuition insurance is the day before the first day of classes each semester.
Students will not see a charge on their SC student eBill. Students and families who opt-in for this tuition insurance will work directly with GradGuard regarding payment.
Planning for Disbursement
Disbursement
Student aid for the summer, fall, and spring terms is disbursed after the add/drop period has ended for that term. Financial aid will only be credited to a student's account after all necessary requirements for the funds are completed and processed, and a student has accepted their aid for the applicable academic year on their My Financial Aid Portal. Students should budget and plan accordingly for immediate financial needs during this period. *Some disbursements may vary based on the start and end date of a student's courses.
Refunds
If there is a credit balance remaining on a student’s account as the result of aid disbursement, the account must first undergo a review/audit process before a refund can be produced. The review/audit process can take up to 5 business days to complete, but generally takes less time. The Office of Student Accounts works diligently to ensure that students receive their respective refunds as quickly as possible.
All students are required to set up an electronic refund (eRefund) account which will result in students receiving their refunds, (if applicable), via direct deposit into the bank account of their choice. Failure to enroll in eRefund may delay the receipt of student refunds. If you have not yet set up an eRefund account, please review the “Credit Balance eRefund Policies” on the Office of Student Accounts Refunds page for instructions.
