- The institution has an appropriate student complaint resolution process, which meets the requirements set forth in 610 CMR 12.07.
- The institution has an adequate disaster recovery plan, particularly with respect to the protection of student records and in the event of closure, will follow the New England Commission of Higher Education (NECHE)'s Considerations When Closing an Institution of Higher Education or the best practices of its national accrediting agency for addressing catastrophic events.
- The institution understands and accepts the scope of authorization provided under SARA according to the SARA Manual and the terms of said SARA Manual as adopted and periodically updated by NC-SARA to administer the voluntary regional approach to state oversight of distance education.
- The institution has reviewed and agrees to fully comply with the requirements and agreements set forth in 610 CMR 12.00 of the Massachusetts Code of Regulations.
- The institution accepts oversight from the Department of Higher Education (DHE) in all matters related to SARA.
