Amy Sereday, CO-OP

Weather Alert

Due to the recent winter storm that brought significant snowfall on Sunday and Monday, Springfield College will operate remotely on Tuesday, January 27, 2026. This decision prioritizes the safety of our community and allows Facilities staff the necessary time to clear parking lots and sidewalks. The campus will reopen on Wednesday, January 28, 2026. Please check your email for full details and updates.

"Creating an ombuds office demonstrates the level of care and commitment Springfield College has for its people. I am thrilled to be the inaugural ombuds for such a warm and generous community. I look forward to every opportunity for ombuds services to make a positive contribution to our campus culture."

Contact Info

asereday@springfield.edu
(413) 748-3943

Office

Room 108-109
Herbert P. Blake Hall
Campus Map

Master of Science, Negotiation and Conflict Resolution, Columbia University, New York, N.Y., 2015
Post-baccalaureate Certificate, Legal Studies, University of Hartford, Hartford, Conn., 2012
Bachelor of Arts, Communication, Western Connecticut State University, Danbury, Conn., 2000

A peacemaker and problem-solver by nature, it’s no surprise Amy Sereday found a career as a conflict resolution practitioner. Conflict may be a fact of life, but it doesn’t have to be destructive. Sereday is guided by the belief that conflict can be a good thing—if we view it as an opportunity to make life better. As a mediator and paralegal, she has helped countless individuals resolve and prevent disputes. Prior to joining Springfield College, Sereday served as the faculty and staff ombuds at Connecticut College. In addition to serving as the Springfield College ombuds, she teaches in the Negotiation and Conflict Resolution program at Columbia University.

Appointments can be made through Sereday's calendly.

Certifications and Memberships

Certified Organizational Ombuds Practitioner, International Ombuds Association