Office of Information and Technology Services

Information Technology Services offices in the Learning Commons include the Technology Services Center (TSC) and the IT service desk, Media Services, Academic Technology and the CIO.
Update
Phone: (413) 217-1075 (Important: When leaving a message, be sure to include your FULL NAME, best phone number to reach you, and the specific reason you are calling)
Email:
Technology Services Center, Learning Commons, 1st Floor
Please feel free to visit our Frequently Asked Questions which can be helpful to address some common issues.
Technicians are available via phone to resolve issues from 8:00am to 5:00pm Monday through Friday.
Support Hours:
- Monday-Friday: 8:00 am to 6:00 pm
- Saturday: 10:00 am to 2:00 pm
- Sunday: Close
Note: Device drop-offs or pick-ups are by appointment only.