Office of Information and Technology Services
COVID-19 Note: The Technology Service Center (TSC) is fully staffed and operational. The majority of the team is working remotely. If you need to drop off or pick up computer equipment, please prearrange a date and time before coming to the Learning Commons.
(413) 217-1075 (Important: When leaving a message, be sure to include your FULL NAME, best phone number to reach you, and the specific reason you are calling)Phone:
Technology Services Center, Learning Commons, 1st Floor
Please feel free to visit our Frequently Asked Questions which can be helpful to address some common issues.
Technicians are available via phone to resolve issues from 8:00am to 5:00pm Monday through Friday.
- Monday-Thursday 8:00 am to 5:00 pm, 5:00pm to 8:00pm
- Friday 8:00 am to 5:00 pm
- Saturday 9:00 am to 5:00 pm
- Sunday 9:00 am to 1:00 pm
Note: Device drop-offs or pick-ups are by appointment only.
Note: Student workers providing support.