Office of Information and Technology Services
COVID-19 Note: The Technology Service Center (TSC) is fully staffed and operational. The majority of the team is working remotely. If you need to drop off or pick up computer equipment, please prearrange a date and time before coming to the Learning Commons.
(413) 217-1075 (Important: When leaving a message, be sure to include your FULL NAME, best phone number to reach you, and the specific reason you are calling)Phone:
Technology Services Center, Learning Commons, 1st Floor
- Monday-Thursday 8:00 am to 5:00 pm, 5:00pm to 8:00pm
- Friday 8:00 am to 5:00 pm
- Saturday 9:00 am to 5:00 pm
- Sunday 9:00 am to 1:00 pm
Limited Support - No device drop-offs or pick-ups.
Technicians are available to resolve issues from 8:00am to 5:00pm Monday through Friday.
ID cards by appointment only