ITS -- Access Faculty & Staff Voicemail

Access your voicemail off-campus for both department and personal extensions.

1. Call your full phone number (ex. 413-748-3000)
2. After the voicemail prompt starts press *7
3. You will hear "Welcome to the Avaya voice system for help press *4", then it will prompt you for an extension and the # key. (ex. 3000#)
4. You will be asked for your password, enter it then press the # key (ex. 1312#).  
5. Press 2 to listen to your voice messages
6. Follow the prompts to skip, save, transfer, and delete voice messages.

More About Off-campus Voicemail Access

Forwarding to another phone from off-campus:
This cannot be done remotely. Contact ITS at tsc@springfield.edu. When emailing, be sure to include your full name, your work extension, the number you want to forward to and the best number to reach you if there is a question.