How Faculty and Staff Can Help a Student of Concern

Sometimes staff and faculty become concerned about a student's well-being. The student may be behaving unusually, or you may have noticed changes in his or her personal appearance or academic performance. Here are some guidelines to follow when you have identified a student fo concern: 

• Check-in with the student. Make sure to do this in a quiet, private environment where they feel comfortable to answer truthfully. And be prepared for a response using the tips below on how to talk to a student who is struggling. 
• If you have colleagues who also teach or advise the student, it can be helpful to check in with them to see if they have noticed similar changes. 
• Contact the Counseling Center to consult about how to talk to a student of concern. A referral to the Counseling Center may be appropriate*.
• You may want to contact the Dean of Students if you would like someone to determine if official action should be taken. 
• You can fill out a Student of Concern form if you would like a select group of professionals on campus to monitor the situation and intervene if necessary. 
• If the student is in immediate physical danger, call Public Safety. 
• Whatever action you take, be sure to check back later to see how the student is doing. 

*Remember, the Counseling Center cannot disclose personal information without student consent. However, we can listen to your concerns, which may help us support that student. 

How to Talk to a Student Who is Having a Hard Time