Questions about your COVID Refund? Read our FAQs The Business Office is your source for information about bill payment, refunds, health insurance, and tax forms. Did you know? You can take care of your payments through PrideNET. Learn more. PrideNET Payment Options Refunds Health Insurance Staff FAQs Check out a full list of questions our office is asked regularly. FAQs. 1098-T Questions Looking to learn more about the 1098-T form? We can help. 1098-T FAQs.