Transfer and Online Accreditation and Consumer Information | Springfield College

Transfer and Online Accreditation and Consumer Information

Springfield College is accredited by the New England Commission of Higher Education.

Inquiries regarding the accreditation status by the New England Association should be directed to the College, or individuals may also contact the New England Commission of Higher Education (NECHE), 3 Burlington Woods Drive, Suite 100, Burlington, MA 01803-4514

Tel: (781) 425-7785, Email: cihe@neasc.org.

Online

For Massachusetts Residents and Online Students in Non-SARA Member States and Territories

After you have exhausted the complaint procedures made available by Springfield College, by using one of the required documents as approriate: “Academic Grievance Form” or “Non-academic Grievance form”, if your complaint has not been resolved, you may file a consumer complaint with the Massachusetts Department of Higher Education by using their consumer complaint form. The DHE consumer complaint form should be used by students who are located in:

  • Massachusetts
  • Non-SARA Member States or Territories (e.g., California, Guam, etc.)

For Online Students Located in SARA Member States and Territories

After you have exhausted the complaint procedures made available by Springfield College, by using one of the required documents as approriate: “Academic Grievance Form” or “Non-academic Grievance form”, if your complaint has not been resolved, you may file a complaint with the DHE by using the SARA complaint form. The DHE SARA complaint form should be used by students who are located in SARA member states and territories. This includes all students who are located in SARA member states and territories for the purposes of completing out-of-state learning placements, such as internships, practica, clinical experiences, etc. in SARA member states and territories outside Massachusetts.

Additional information from the DHE’s SARA complaint website is below:

The SARA complaint process is as follows:

  1. Students must first attempt to resolve their complaint using internal administrative procedures offered by the SARA institution.
  2. After all administrative remedies have been exhausted with the MA-SARA institution, the student may submit a SARA Complaint via the URL below.
  3. The Department shall send a copy of the complaint to the institution that is the subject of the complaint;
  4. Within 30 days of the date that the Department sends a copy of the complaint to the institution, the institution must provide a written response to the student and the Department.

More information about DHE’s complaint processes can be found here.

New England Commission of Higher Education (formerly NEASC) (781) 425-7714 https://cihe.neasc.org/information-public/comments-and-complaints 

Regional Campuses

Springfield College is approved to offer its Regional programs in the following states:

Massachusetts, The Massachusetts Board of Higher Education, One Ashburton Place, Room 1401, Boston, MA 02108-1696. Tel: (617) 727-7785.

Texas, Texas Higher Education Coordinating Board, P.O. Box 12788, Austin, TX 78711-2788. Tel: (512) 427-6101.

Licensure indicates that minimum standards have been met; it is not an endorsement or guarantee of quality.

For any questions or concerns about regional campus learning at Springfield College, please contact the Office of Transfer and Online, transfer@springfield.edu or (413) 748-3985.