Shelter in Place

  • Must I leave campus now?
    • No, all students have a choice. To read more about the shelter in place, please read our student communicationOur campus is safe and remains open.


  • What is the format of my classes? 
    • All classes have pivoted to remote learning except for a limited amount of pre-approved labs. Academic Affairs will approve those labs and faculty will notify their students if they need to attend those classes in-person. 
  • Who should I contact if I have any questions regarding remote learning?
    • Please contact Leigh-Ann Gomes, Director of Academic Advising, at if you have any questions regarding remote learning. 


  • Are athletics canceled for the remainder of the semester?
    • With shelter-in-place effective until November 9, athletics practices and team gatherings will be halted. We will evaluate again as November 9 approaches and communicate with teacher/coaches and student-athletes at that time.
  • What happens to student-athletes who can’t participate?
    • The NCAA has issued a blanket waiver for Division III that allows student-athletes to compete without being charged a season of intercollegiate participation or a term of attendance for any term (semester/quarter) during the 2020-21 academic year in which they are eligible for competition. Any student-athletes with eligibility questions can contact Michelle Lee Scecina, Assistant Athletic Director for Compliance and Student-athlete Enhancement (

Business Office

  • How do I qualify for a housing refund?
    • Prorated refunds for paid room and board charges will be provided to students who let us know they are moving out of their rooms completely by 6 PM on November 1 and who complete that move by 10:00pm on Monday, November 2. Please complete this Return Home/Shelter in Place Form with your intentions. 
    • If you have already returned home to quarantine or isolate because of a positive result or you were identified as a close contact through our contact tracing process, you will also qualify for a refund.
  • Questions about your COVID Refund?


  • Who besides campus police can we reach out to for a wellness check? 
    • In addition to Public Safety (413-748-5555) who should be contacted after 4:30pm and on weekends, wellness checks can be initiated by contacting the Dean of Students Office (413-748-3922) or the Counseling Center (413-748-3345). Assessment and evaluation will be made via telephone and/or telehealth.
  • Recreation
    • Students can participate in outdoor recreation activities (runs/walks, etc.) with no more than two people present.

Residence Life

  • How are students receiving their meals?
    • Grab and go meals will be available at Cheney. Students who have been removed from their regular room and placed in supported isolation/quarantine housing will continue to have their meals delivered. Students sheltering-in-place will pick up their meals as grab and go.
  • Can I leave for food if I don't have a meal plan?
    • No. Students may not leave campus for any reason other than a medical emergency, student teaching, clinical placements, or off campus work.
  • Can I have food delivered?
    • You can order food/groceries/items for contactless delivery to your residence hall. Please plan to meet the delivery person outside the front of your building. 
  • Moving out process
    • Details regarding the staged move-out process have been sent from Residence Life. Please be sure to complete the form Return Home/Shelter in Place Form by 6pm on November 1.

Student Employment

  • Some students will be able to continue in their federal work study positions. Your supervisor will be in touch with you regarding opportunities to continue working in the immediate future. If you are unable to continue working and receive federal work study as part of your financial aid package, we expect that you will be able to continue being paid as this is a pandemic-related disruption.


  • Students may get a COVID test before they go home provided they have not been tested within the last 48 hours. Testing is available at the Health Center Friday, 10/30 until 3pm.
  • Surveillance testing for students sheltering-in-place through November 9th will continue on its regular A/B schedule with testing available weekdays from 9am-3pm.