Use this Department of Public Safety phone directory to get in touch with the right people.

Service Phone Number
Non-emergency Line (413) 748-3516
Emergency Line (413) 748-5555
Fax (413) 748-3450
Mobility Shuttle (413) 748-3516
Shuttle Service (413) 748-3400
Security Escort (413) 748-3516
Transportation Requests
Monday through Friday, 8:30 a.m. to 5 p.m.
(413) 748-5553
Transportation Requests
Outside of normal business hours
(413) 748-3516
Vehicle Registration and Parking
Monday through Wednesday, 8:30 a.m. to 5:30 p.m.
(413) 748-3908
Vehicle Registration and Parking
Outside of normal business hours
(413) 748-3516


Title Name Email
Chief Karen Leary
Administrative Lieutenant Joe Tiraboschi
Sergeant Stephen Leo
Sergeant Fred Balbino
Sergeant Dan Cotter
Sergeant Raymond Valadares
Sergeant David DiMiero
Sergeant Kevin Healey
Officer James McCarthy 
Officer Edward Kennedy
Officer Kristine Victorick
Officer Frederic Almeida
Officer Joseph Gandolfi
Officer Andrew Manzi
Officer Shannon Trybus
Officer Jenell Castro
Officer Luke Nierenhausen
Officer  Dylan Sullivan
Officer Andrew Monts
Officer Richard Spaulding
Transportation Coordinator Matthew Wayland
Dispatcher Nancy Frappier
Dispatcher Jerry Robinette
Dispatcher Sergio Mateus
Dispatcher Angela Parisi
Dispatcher David Franco
Dispatcher Myles Miller